How Does Bureaucracy Shape the Soul?

Years after many of the Zeks––prisoners in the Soviet Union’s gulag system––had been released from their long captivity another round of arrests began. The standard sentence in Stalin’s purge of 1937 was 10 years for presumed political activity. Yet the system demanded so much more than that miserable internment. In 1949 the freed convicts, barely eking out existence as exiles in Siberia, were being absorbed into the Soviet bureaucratic machine once again. It had nothing to do with the people or their behavior, simply that they had once been convicted of political activity and had been born with a particular surname.

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Moral Implications of Dehumanizing Language

The way we talk about humans also has moral implications, which are more significant than how we treat our pets. In his 2011 book, Less than Human: Why We Demean, Enslave, and Exterminate Others, David Livingstone Smith explores how language changes culture and leads to the justification of extreme violence against others, especially when they become perceived as less than human.

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The Blessing of a Limited Life

Guardrails keep us on the pathway. They prevent us from falling off the cliff. They give us comfort that, though the paneling on our car may be damaged, if we slip on the icy road, yet we will not die.

A mountain road without those guardrails leaves us with a much greater fear. And that fear brings with it a greater pain. We experience that pain whether or not the worst happens, because we know there is a much higher likelihood that it will.

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Dignity for Back Row America

God created humans in his own image. (Gen 1:26–27) There is a great deal of honor and dignity that comes with that blessing. We all subconsciously recognize our status as made in the image of God, which gives everyone an innate desire for dignity.

In 2019, former Wall Street trader, Chris Arnade, left his day job to photograph and interview people from what he calls “Back Row America.” This group includes individuals on the political left and right, but who have all been effectively left behind by polite society and the economy.

Arnade’s journeys took him across the United States to areas with mixed histories, ethnicities, and economic struggles. As he notes in his introduction:

“What they had in common was that all were poor and rarely considered or talked about beyond being a place of problems. All had been described as left behind, despite some, like Hunts point, being adjacent to rich and successful neighborhoods. Residents growing up in these communities faces immense structural obstacles, and some, like minority neighborhoods, had for a very long time.

Despite their differences––black, white, Hispanic, rural, urban–they were all similar to Hunts Point in one important way: despite being stigmatized, ignored, and made fun of, most of the people I met were fighting to maintain dignity.

They feel disrespected––and with good reason. My circles, the bankers, business people, and the politicians they supported had created a world where McDonald’s was often one of the only restaurant options––and we make fun of them for going there.”

And if you’re reading this, you (like me) probably fall into the category who have fallen into unfounded assumptions about people and ignorant attitudes toward them because they looked down and out, were at a McDonalds, especially if they were a bit loud or out of place in public. Very few middle class and up individuals are exempt from having experienced this in themselves.

Dignity is a raw look at the desire for respect. It’s a reminder that everyone has a story. There was a commercial that ran when I was a kid during the height of the drug wars. It reminded the audience that “no one wants to be a junkie when they grow up.” The message was clear: if you use drugs, you are a loser and the way you get there is by making bad choices.

There is some validity in that argument, but it fails to take into account social and cultural pressures. It neglects the influence that the frustrations about systems that are designed for people with resources.

Think about how it is nearly impossible to apply for a job without a home address. Or consider what it is like to fill out a background check application when you’ve bounced from apartment to shelter to relatives’ homes for the past three years. Furthermore, ponder what it must be like not to have a working smart phone, tablet, or computing device in a timeframe when apps, websites, and email are primary means of communication. There are many people who live close to the line of success and failure, where a blown-out tire, a medical problem, or a couple of mistakes between paydays can start ripples that spread into disfunction. Eventually, the comfort of a drug-induced high can seem like a blessing that takes away the pain and stress for a little while. It doesn’t make anything better, but it can make someone feel better for a little while.

dignity.jpg

Arnade reminds us that the person who has fallen into the hole of addiction may not have known anything different or may have been set on the path by a personal disaster. They are worth respect. They deserve dignity. They are made in the image of God.

There are unhealthy aspects of this book. Arnade admits that his involvement in the night life of the streets contributed to his own drug issues and problems within his family. There is also a level of voyeurism in reading the accounts of prostitutes, drag queens, dealers, unemployed, and underemployed. If voyeurism can be justified, at least Arnade’s Dignity carries out the purpose of reminding readers that the weathered, bedraggled, odd-behaving individuals we often avoid in public are people, made in the image of God who have stories, hopes, dreams, and a desire to be recognized for the goodness of being human.

Dignity should help remind readers that the unwashed “other” are not a problem to be dealt with, but people to be engaged with as worthy of respect and honor. As well, Arnade issues a warning that the same group is not a social project that exists to make the middle class feel good about their beneficence. There aren’t a lot of particular solutions in Dignity, but recognizing the inherent value of those on the edge of society is a big step toward spanning some of the fissures in our divided country.

Population Control and the Environment

Birthrates continue to drop in the West. In many countries, the birthrate among citizens in well below the replacement rate. This means that, without immigration, the population of a nation will begin to shrink rather than grow. Some believe a reduction in the overall population of humans on earth would be a good thing.

There are many reasons that people are having fewer children. Some cite economic concerns, career interests, and avoidance of the responsibilities of parenting. Others cite the prevalence of entertainment that distracts and seems to replace the need for human relationships. But some people are not having children because of concerns about the environment.

In a 2019 article in the online magazine, Outside, one author celebrated his recent vasectomy. He claims that his choice of voluntary sterilization was necessary, “because there are simply too many humans on this planet.” He argues that reducing the population is absolutely necessary, “and getting there voluntarily will be an awful lot less painful than doing it with war, famine, and natural disaster.”

Throughout much of its history, the environmental movement has tended toward negative attitudes about human reproduction. The embrace of population control as a goal by many environmental activists has served to make agreement between many Christians and non-Christian environmentalists difficult.

Christians should be concerned about efforts to reduce or control human population because they often lead to violence against the most vulnerable.

The Environment and Population Control

Historically there has been a strong connection between environmental movements and population control. At the tail end of the eighteenth century, Thomas Malthus, an English clergyman, proposed delaying marriage and other means of reducing birthrates as a way to slow population growth. One of his major concerns was that a growing population would expand beyond the capacity of the agriculture of the day. This, he feared, would increase suffering as many people would starve because there was simply too little food.

In 1967, Paul Ehrlich published his famous book, The Population Bomb, where he predicted impending environmental catastrophe if the number of humans on earth continued to rise. Tillich’s thinking was used by a congressionally appointed team, the Rockefeller Commission, to argue for government funding of abortion, sterilization, and other forms of birth control. The measures recommended were voluntary, but they were to be state sponsored.

Are Kids Bad for the Environment?

For the sake of argument, let’s assume for the moment that climate change is strongly influenced by human activity. For many environmental activists, this assumption leads to the logical conclusion that fewer humans would be proportionately better for the world.

The Cross by Michael Craven. Used by CC License. http://ow.ly/RDIe30aJ2tm

The Cross by Michael Craven. Used by CC License. http://ow.ly/RDIe30aJ2tm

However, that conclusion does not necessarily follow without additional assumptions. In making this argument, proponents of voluntary population control are assuming that consumption patterns would continue exactly as they are now.

This is an example of an over-simplified argument leading to a seemingly inarguable conclusion. In fact, it is theoretically possible that, if consumption patterns of humans were sufficiently changed, the earth could support population growth at an even greater rate. Even accepting a strong correlation between human activity and climate change, it is unnecessary to embrace an unbiblical, negative view of humans for the sake of the environment.

The Goodness of Humanity

As Christians, we should actively oppose worldviews that denigrate the value of humans. Genesis 1:26–27 affirms that humans were made in the image of God.

The first command God gave to humanity was to be fruitful and multiple. Humanity was called to “fill the earth and subdue it, and have dominion over the fish of the sea and over the birds of the heavens and over every living thing that moves on the earth.” (Gen 1:28, ESV)

Part of God’s original design for the created order was for it to be filled with humans, made in his image.

Humans and the Environment

Genesis 1:28 which affirms the dignity and authority of humans, is also interpreted by some environmentalists as the verse that has enabled the abuse of the environment in the West. Such an interpretation is based on the belief that filling the earth and subduing it entails misusing the earth.

Given the track record of humans in Western nations influenced by Christianity, there seems to be some merit to the connection between a biblical worldview and the abuse of creation. However, consistent message of Scripture is that humans are to be responsible stewards of the earth. Even in Gen 1:28, the assumption is that by filling and subduing the earth, the created order will flourish in a way that supports the growing number of people made in the image of God.

The Danger of Population Control

Population control is dangerous because it tends to most significantly impact the most vulnerable. The near total abortion rate of babies diagnosed with Down’s Syndrome is Iceland is one example of voluntary population control that has led to humans, made in the image of God, largely eradicated because they were considered defective.

China’s radical one-child policy, which has since been somewhat relaxed, created a significant demographic problem for the nation. Culturally boys were valued more than girls, in part because they were perceived to have more potential to earn more and support parents in old age. Therefore, couples practiced sex-selective abortions, often choosing to abort baby girls. The result is a gender imbalance, with approximately 118 boys born for every 100 girls.

Population control tends to lead to the elimination of those considered less valuable by society, whether that is due to perceived defects, sex, race, or some other characteristic. A culture that values humans as made in the image of God should resist movements that promote population control as a legitimate goal. That goal has proved costly to those who can least defend themselves.

Conclusion

As citizens of the Kingdom of God, Christians must learn to think rightly about the good of humanity and the image of God. Despite the effects of the fall, Scripture consistently affirms the dignity and value of every human being. Population control movements tend to impact the most vulnerable more significantly. Therefore, Christians should be careful not to celebrate movements that make reducing the population of humans a central goal, even when those controls are implemented voluntarily.

Efficiency and Subsidiarity

There has been a significant effort in recent years in industry to improve efficiency in organizations. This has largely focused on improving clarity, measurement, and accountability.

Image used via creative commons license in unaltered form. http://ow.ly/WlbiJ 

On paper, this emphasis seems to make sense. People need to know what they are expected to do. We should have some means of telling when they do it. And folks should be held accountable for how well they do their jobs.

In reality, however, the means that are used to drive improved performance and increase efficiency sometimes produce exactly the opposite the intended result.

In many cases, as Yves Morieux argues in the video below, this is because better cooperation is the solution instead of more rules and structures.

Pursuit of Efficiency

I have survived the efficiency initiative of a Fortune 500 company. I was one of the people who helped lead events that were designed to improve unit performance.

In some cases, I actually believe this was successful because we looked at many forms of waste in our processes. At other places we probably missed the boat.

While there were times that the processes under consideration wasted resources in redoing or triple checking work, there were other times they wasted our human capital by creating rigid processes to keep people doing things the same and prevent errors. Sometimes those checks were considered a necessary part of the process and remained after the streamlining process.

Rigid processes make sense when work is repetitive, but many times it encourages people not to think about their jobs but just to mindlessly follow the directions. Sometimes in nuclear power simply following the directions is a good thing. However, in much of what we did outside of the plant, such rigidity had the effect of stifling creativity and sometimes making people bored.

Cooperating to Prevent Boredom

Bored people are generally unproductive. They end up disengaging from the processes they’ve been assigned and often do their work sloppily or with more errors than if they are engaged.

Cooperation, as Morieux describes it, requires thinking and engaging with the people around you. Bored people don’t cooperate very well. Bored people often use the rules designed to help prevent errors as a shield. (I witnessed this often among union workers in the shipyard.)

Cooperation is one way to end boredom, as is creativity.

The Danger of Creativity

Creativity is dangerous. When new methods are tried, they may fail. To be creative in performing a process is to risk failure.

Failure often wastes time. When someone tries something and it doesn’t work, there is the risk that the work will have to be done again in another way.

Sometimes people celebrate sloppiness and disorganization as being creative. Often this is just a cover for bad habits.

The danger in the creative process also keeps people engaged. There is something in the thrill of potential failure that sharpens instincts and helps people focus.

This means that sometimes, the risk of failure may be justified by the improvements in engagements that are achieved. This depends on the application.

Humanization

The processes of cooperation and creativity are part of the human experience. Allowing these, instead of focusing on increasing repetition, are helpful in celebrating the humanity of the workers in the process. 

Cooperation requires viewing the others in the process as fully human. It requires looking out for their best interest and the interest of the greater whole.

Allowing creativity (in subordinates, peers, and superiors) requires accepting the variegation that is possible in the human experience. It allows people to express their personality, within boundaries, which is important in recognizing the God-given character of the individuals. 

Dehumanization due to Efficiency

This means that the good of improving productivity by creating rules and standardizing processes ends up being at odds with the human expression at times. The rules that are set up to improve outcomes are often designed to reduce the human uniqueness of the individuals involved in the process. As Morieux notes, it sometimes leads to more concern for the process than the product.

In some situations, such standardization may be good for a company; it certainly is useful in bringing production costs down in an assembly line.

But what can get lost in the process when the human becomes machine and disengages his or her brain? Often what is lost is innovation, because the disengaged human is satisfied to do the same thing over and over, punching a clock and earning a paycheck.

A more human result seems necessary where cooperation and creativity are facilitated.

The problem with this is that in a large organization, if everyone gets to be creative without limits there will be a lack of cogency. Cooperation will be limited in groups too large because no one knows the person on the other end of the line.

Subsidiarity

Within Catholic Social Ethics the principle of subsidiarity is the idea that the people closest to the problem will be more likely to come up with the best solution than people removed from the problem.

In contemporary social justice movements, there is an emphasis on listening before implementing aid programs. This approach requires asking people what they need instead of simply trying to apply the solution from outside without assessing the local needs accurately.

There seems to be room to balance the expertise and experience of those who have succeeded in solving a problem in one place with the unique contours of the local situation. 

The principle of subsidiary has room for bringing expertise to bear, while balancing the local situation. It is worthy of consideration.

Conclusion

The TED talk did what it was supposed to do. It got me thinking. 

Bigger may not always be better. Of course, I already recognized that with my aversion to mega churches.

However, the real good that clarity, measurement, and accountability do in organizations should not be ignored. There must be a balanced response.

Whatever we decide to do, we need to hold maximizing productivity in tension with celebrating humanity. This will help us make sure we are celebrating the best parts of humanity and not just the bad habits that we deem to be creative.